Privacy Policy
This Privacy Policy describes how Loyal9 LLC ("we," "us," or "our") collects, uses, and protects information when you use the CI Lighting platform ("Service") located at lighting.poweredbyci.live.
1. Information We Collect
1.1 Analytics (Google Analytics)
We use Google Analytics to understand how visitors interact with the Service. Google Analytics collects:
- Pages visited and time spent
- Device type, browser, and operating system
- Approximate geographic location (city/region level)
- Referral source
This data is aggregated and anonymized. We do not use Google Analytics to identify individual users. For more information, see Google's Privacy Policy.
1.2 Cookies
The Service uses the following cookies:
- Google Analytics cookies (_ga, _gid) — used for analytics purposes. Expire after 2 years and 24 hours respectively.
2. How We Use Information
- To analyze aggregate usage patterns and improve the Service
- To understand which features and data are most useful to growers
3. Information We Do NOT Collect
- Names, email addresses, or phone numbers (unless voluntarily submitted via contact forms)
- Payment information
- Personal grow data or configurations
4. Data Sharing
We do not sell, trade, or rent your information to third parties. Aggregated, non-identifying analytics data may be used internally for business decisions.
5. Data Retention
- Google Analytics data is retained per Google's default retention settings (14 months).
- Contact form submissions are retained only as long as necessary to respond.
6. Your Rights
You may:
- Clear cookies at any time through your browser settings
- Opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
- Contact us to request deletion of any voluntarily submitted information
7. Security
We implement industry-standard security measures including encrypted data transmission (HTTPS) to protect the Service.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service constitutes acceptance of the revised policy.
9. Contact
For privacy-related inquiries, contact Loyal9 LLC at the information provided on our Contact page.